July 22 - 23, 2025 Denver, Colorado

Calming the Fire:   Fundamental Principles of De-escalation and Understanding curriculum is designed to identify   several basic behavioral types and what manner of communication works best   with each one. By studying these qualities, we can identify not only what   works with those we encounter, but also how we best work with them and what   areas we may need to work on to make us better communicators and   de-escalators to potentially volatile situations. Each Officer is the   starting point to a successful de-escalation. Know where you starting line is!